Login to Application


My Jiffy account is locked. I am unable to log in into application.

Click the Forgot Password button on the login screen and reset your password.

Password must be different from the last four passwords used earlier.

Account will be unlocked in 30 minutes for all users except Root Admin.

Unable to send email while using Forgot Password option; I am getting “An error occurred while sending email, please check email settings” error.

This occurs when the password of the mailbox used in server settings has changed.
To update the password in Jiffy Server Settings:

  1. Navigate to the Settings -> Server.
  2. Update the password with the latest, test connection, and save changes.
Image description If you don’t have access to the Tenant settings, reach out to the Tenant Admin or mail to

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